Customer Support
Help, Support & Account Recovery
Product and account requests are managed securely inside the authenticated support portal to protect your research context and account privacy.
Signed-In Customers
Sign In to Support Portal →
Customer Support Portal
Sign in with your verified account to access Raise a request and My requests, view staff replies, and track resolution status.
Account Lockout & Access Issues
Independent Support Mailbox
If you are unable to sign in or need assistance with authenticator recovery, contact our manually staffed support mailbox:
support-access@soliqra.com